Top 42 Helpful FAQs About Aircon Services

Aircon Servicing Q&A

  1. What aircon services do you offer?
    Our aircon services include installation and repairs, standard maintenance, chemical wash, and gas top up among others. Check out https://aircon-servicing-singapore.com/ to find more of the services we provide.
  2. What is the rate for the stand aircon servicing?
    The cost can be anywhere between $50-$115 depending on the service package and how many units are to be serviced.  Click here https://aircon-servicing-singapore.com/#prices to know more about our packages.
  3. What is the cost of the aircon chemical cleaning service?
    Prices start at $80 for a non-dismantle chemical cleaning that includes one condenser unit. The rates shoot up to around $150-$180 for chemical washing that requires comprehensive dismantling. You can check out https://aircon-servicing-singapore.com/chemical-wash/ to know more about our chemical wash.
  4. Why the small pricing disparities in CDB location?
    Primarily, the reason is to cover the mileage costs and related issues such as parking costs and time wasted in long traffic jams in the CDB areas.
  1. How long it takes to do standard aircon services for one unit?
    For standard cleaning, you can expect our technicians to be done in less than an hour.
  2. Is it possible to package for multiple units in different locations?
    Unfortunately, every package quotation is only valid for one location.
  3. Do you service commercial ACs?
    Yes, we have the expertise and equipment to provide aircon servicing to commercial and residential clients. We can handle all commercial AC brands including Panasonic, Toshiba, Fujitsu as well as Daikin VRV and VRF for Mitsubishi.
  4. Do you have an annual aircon service package?
    Yes, the package is available at between $200-400 depending on the number of coils. You can visit https://aircon-servicing-singapore.com/#prices to see more aircon service packages that we have to offer.
  5. When is the aircon chemical wash necessary?
    The Ac unit will qualify for the chemical cleaning if it has not been cleaned for more than twelve months, or is showing signs of problems such as the compressor that heats up too fast or cools too slow even after the filters have been cleaned.
  6. Can I handle the aircon chemical wash by myself?
    We highly advise against this. The nature of the chemicals used and the techniques employed make the job somewhat complicated thus requiring the knowledge and skills of professional.
  7. Are permits and other documents necessary before the aircon servicing starts?
    It depends, some properties may require such paperwork and others do not. As such, we recommend that you get in touch with us early enough so that we can help you secure the required permits.
  8. What is the difference between chemical washing VS standard cleaning servicing?
    Unlike what you get from the standing AC cleaning service, the chemical wash is a comprehensive technique that involves the use of active solvents that are safe and do not damage the parts of the aircon unit. Our specialists will assess the unit to determine if it needs the chemical wash. You can check out https://aircon-servicing-singapore.com/big-difference-chemical-cleaning-normal-servicing/ to know more.
  9. Is the property assessment really necessary?
    Yes, the aircon technician has to conduct the assessment to determine the ideal system to install in your building accurately. The assessment fees are waived when the installation service starts.
  10. Do you provide your services on weekends?
    Yes, we are available all year round. We even provide our services during the holidays. Visit https://aircon-servicing-singapore.com/contact/ to call and book for a service to ensure that you get a timely service when you are readily available.
  11. Do your aircon engineers have certifications?
    Yes. All our aircon specialists are professional and possess technical licenses to deliver our services.

Installation and Repair Q&A

  1. What is the best aircon brand in Singapore in terms of service and warranty?
    To date, Mitsubishi, Panasonic, Daikin, Fujitsu and Toshiba are the leading and most in-demand brands of the air conditioner in Singapore for both residential and commercial structure. Learn more on how to choose the right aircon here.
  2. Should I get an inverter aircon or non-inverter aircon, and what is the difference?
    The difference is in their energy consumption. An inverter aircon has an adaptive compressor motor that makes it a more energy efficient unit since the entire unit is not always at work because the room temperature governs its speed. However, there is the need to take into account other factors including the size of the room and the property’s regulations regarding the installation of inverter aircon.
  3. How long are the warranty period for aircons?
    Most aircon brands offer two-year warranty, which includes repair, cleaning, and check-up.
  4. Is it possible for me to install my own AC?
    We highly discourage doing so, as it may put the AC and the property at risk to irreversible damages. Here is the process on how to install an aircon.
  5. What is the site survey fee for aircon installation quotation for?
    The survey fee, $50, meets the services rendered when you take the survey to help you be informed of what to expect and get an accurate quotation for the installation. However, this fee can be waived if you proceed with the installation application.
  6. Do you still install aircon that was brought from a different store?
    Yes. We work on different brands of aircons including Mitsubishi, Fujitsu, Panasonic, LG, and Daikin.
  7. Do you recommend buying second-hand AC?
    Sure, as long as they are still in good condition. Always have a professional technician check the state of the second hand AC before buying.
  8. Is it possible to repair the AC circuit board, and not replace it?
    Yes, our technicians will be able to save your circuit board if you can have it assessed and repair earlier.

Problem Q&A

  1. How often should aircon be cleaned?
    At least aim to have your aircon cleaned three times a year, especially if it is being used constantly. It is also recommended to clean the filter every two weeks.
  2. Why is the AC not cooling the room anymore?
    The reason can be due to different issue including the accumulation of dirt causing the compressor and evaporate coils to underperform or something could be broken and needs replacing. The cause behind this aircon not cooling the room can be identified through a comprehensive inspection of the unit.
  3. What is the role of the purifying filter and how often should it be changed?
    The filters are installed in the unit to ensure that the aircon produces clean air that is free of impurities. And since these features are meant to filter the air, they trap the pollutants and thus need to be changed routinely (after every six months).
  4. What is the best temperature setting for my aircon?
    For energy-efficiency, while retaining comfort, you can set it not lower than 22 degrees Celsius.
  5. Why can’t I lower the temperature of my aircon?
    The problem could be with the thermostat that is faulty or needs recalibrating. On the other hand, the issue could be due to particles blocking the condenser hence causing the unit not to produce enough cold air to cool the room.
  6. Does the air conditioner pose health risks and advantages?
    Dirty aircons may result in respiratory problems, while a well-functioning aircon simply contribute to a more comfortable living condition.
  7. Why does my AC make weird sounds?
    The modern ACs are designed to run with the least noises. If your aircon is making sounds, then that is a sign of a problem that can range from a loose fan to an overworked or overheating compressor. You should have the unit checked as soon as possible.
  8. My aircon smells bad, what could be wrong?
    This could be caused by a lot of things, including insects getting stuck inside the unit, and molds forming due to accumulated dirt.
  9. Is it normal for my aircon to leak water?
    Leaking water is a sign that the unit needs cleaning. The problem is often attributed to dirt particles that accumulate in the unit causing the evaporator coils to freeze and produce water. However, the issue can also be due to any other reason hence the need for it to be inspected and necessary repairs done by our technician. More tips here.
  10. Why does my aircon turn on and off by itself?
    This happens to aircon that have severely clogged air filter. The build-up of frost causes the AC to shut on and off randomly.
  11. Is the formation of ice on the condenser pipes normal?
    If you note any ice formation on the pipes, then that is a sign of leaking refrigerant that is causing a dip in the temperatures. Therefore, you should have your aircon services as soon as possible.
  12. Why is my aircon control unresponsive?
    You can check your circuit breaker and restart it from there. If it still does not work, make sure to contact a specialist right away.  
  13. What should I do when my aircon unit does not automatically restart even after pressing the power button?
    Give it a few minutes before turning it back on; sometimes, it the unit’s systems that are on a “defence or self-preservation” mode trying to protect the AC from further damage.
  14. Why do I get dust in my air conditioner?
    Dust is everywhere, and they strangely find ways to accumulate wherever. The aircon is definitely a great target for dust accumulation due to its constant air circulation. The dustier the place is, the dustier the aircon will get, as well.
  15. Do I always need to have the fan speed set to high?
    That is not necessary. You can reduce the fan speed once the ideal room temperature is achieved so that you help trap the cold air and reduce the amount of work the unit will do.
  16. Can I still move my aircon to a new location?
    Yes, and we can assist you in making this process smoother and safer.
  17. Do I still need aircon servicing if the routinely clean the filters?
    The aircon servicing is essential because the filters are part of the many other elements that account for a complete and functional air conditioning unit. The fan coils, condenser, and compressor, as well as the filter all, work collectively, and if one is faulty, the entire unit starts to malfunction.
  18. How do I ensure my air conditioner works efficiently?
    The key is to have it cleaned constantly and to never overwork it by always maxing up its cooling settings.  

  19. Should my aircon system turn off by itself?
    It should if you have pre-set it to do this based on a particular room temperature or time; otherwise, it should not turn off by itself if that is not the case.

Checkout Our Reviews in Google Business Page

The repair was quick, and I even got my quote immediately after. The price was reasonable, and I was happy with the service. Great company!read more
Jess Cummerata
Jess Cummerata
19:36 12 Apr 18
These guys came to the house did some cleaning and were done. Now I'm back to sleeping at comfortable temperatures in my room. Good job!read more
Xiao Chen Tseng
Xiao Chen Tseng
07:14 31 Mar 18
Chemical cleaning was the only option for my AC. You guys got me covered. I now have a clean Aircon and a cool room. I love you guys!read more
Yi Xiang
Yi Xiang
08:29 05 Apr 18
Just last weekend, my parents told me that the air-conditioner at our old house broke down. It was the hot time, so we needed to fix the unit because I wouldn't want my parents to feel uncomfortable. I was away for the weekend, so I decided to book online. To my surprise, I got a schedule and it was for tomorrow. The guy got to our old home removed and replace the old filters and repaired the lines. My mom was relieved that there's an AC at home to fight off the heat again.read more
Charise Georges
Charise Georges
09:57 25 Apr 18
Nice Work! Reached on time and the service was fast!
Cheryl Walker
Cheryl Walker
09:44 18 Apr 18
I was so happy I got hold of AS Aircon to fix our old airconditioning units at home. Our airconditioner is 10 years old but I could say that AS Aircon provided the best service from all the AC service companies I've hired in the past.read more
Alexis Leannon
Alexis Leannon
14:42 26 Jun 18
My aircon was leaking for the last few days. They quickly found out it was the damage on the overflow pan. Thank you!
Lavern Brown
Lavern Brown
22:06 19 Jul 18
I would like to commend AS Aircon for exceeding my expectations. They not only fixed my aircon but they also delivered quality customer service from start to finish.read more
Cameron Page
Cameron Page
09:50 17 Aug 18
I had a technician, Daniel from AS Aircon inspect our rusty unit at my aunt's house. They found the problem quickly and proceeded to fixing the unit right away. My aunt is happy now that her room is cool and comfortable again. Thanks Daniel!read more
Bernita Senger
Bernita Senger
19:06 09 Sep 18
The service I got from the technicians of aircon-servicing-singapore was excellent. You could see they were very knowledgeable and quickly finished the service in no time. No wonder they come highly recommended online!read more
ElDeN YoNg
ElDeN YoNg
14:26 03 Jan 19
We had a panasonic air-conditioner and the model was quite old. The professional technicians worked through it right away. It was a quality job and our air-conditioner was up and running within the day. Its fully-functional now thanks to their work which is great for us.read more
Yee Shan
Yee Shan
07:58 05 Jan 19
My aircon needed servicing and aircon-servicing-singapore was easy to contact and provided great service. Their guys came and fixed our unit right away.read more
Joanne Chen
Joanne Chen
08:39 11 Jan 19
For years, I've relied on this company. I decided to try out their installation service for the unit to be installed in my room. They did it professionally as always.read more
Yoon Hong
Yoon Hong
12:23 14 Jan 19
We've had our air-conditioning system for about three years. It broke down recently and we contacted them right away. They did the repairs and it's like we have a new air-conditioning in the office. Thumbs up to a great job!read more
Yee Mei
Yee Mei
05:43 15 Jan 19
My AC was leaking water and I made a quick call to AS aircon. They made fast work of the problem and I didn't have to worryread more
Lydia Raj
Lydia Raj
11:40 25 Jan 19
Best for commercial services! They have a team to handle an entire office of aircon cleaning.
Nha Dieya
Nha Dieya
07:58 16 Mar 19
Great work on cleaning all the AC units in our office. Now we dont need to adjust the temperature too high just to have comfortable cooling inside.read more
Liyana Daniel
Liyana Daniel
04:06 05 Apr 19
For the last three years, AS Aircon Servicing has been our trusted vendor. All the air-conditioning of our household and business are maintained by these guys, twice a year. There has been no complaint, not even once. They have proved themselves with their commendable performance, time management and the ability to find rapid solutions. I would highly recommend these guys for aircon service and repair in Singapore.read more
Mei Ting Chin
Mei Ting Chin
14:09 26 Apr 19
I experienced many sleepless nights due to the gas leakage issue of my AC. The summer heat and work pressure got on my nerves. I talked about this to my friend as I am new here, he called up at the AS aircon servicing and arranged an inspection. Once they arrived, it took them hardly 10 minutes to top up gas and relieving me of this huge nuisance I was experiencing from days. Highly recommended!!!read more
Daniel G.
Daniel G.
15:06 03 May 19
We were on a visit at our farmhouse in the countryside this summer and guess what happened? Our AC broke down. Before we could say that our holidays were spoiled, I immediately requested an aircon contractor for an emergency aircon repair. It was really difficult for them to reach us as we were on the other corner of the city but they came, fixed the problem and didn’t even ask for a lot of money. No wonder AS Aircon Servicing got a well-deserved name in the market.read more
Flair Thong
Flair Thong
02:40 10 May 19
I usually don’t write reviews but would be unfair if I don’t share my feedback about AS Aircon Servicing due to their exceptional services. My AC was being a pain in the neck and not cooling the room the way it used to. I called up these guys, they diagnosed the problem and suggested chemical cleaning and wash. It took them an hour to finish the task and seriously it worked like magic for my machine. For me, these guys offer the best aircon services in Singapore and I’d definitely recommend them to everyone.read more
Thulasi Veloosamy
Thulasi Veloosamy
08:00 26 Jun 19
Being an entrepreneur, it is a hell of a deal for me to spare time to take care of the day to day household problems. One of them was the water dripping from the AC and my wife was getting quite gaga about it. I scheduled an inspection with AS Aircon Servicing. They came in the very same day for inspection, made a quick repair for water dripping and left without leaving any mess behind. Thank you for saving me from my wife’s wrath.read more
Nurhafizah Azhar
Nurhafizah Azhar
09:40 26 Jun 19
My aircon was leaking and AS Aircon came to the rescue. I was able to book a slot on the day itself and their team is highly responsive. The service team did a great job and was knowledgable as well. Will engage again!read more
Tan jia yi
Tan jia yi
08:53 10 Jul 19
I used their services twice this summer; First, it was the AC repair and the next time for chemical cleaning and wash. Their exceptional services, economical rates, and incredible customer service brought me here to recommend AS Aircon Servicing to anyone reading this, especially when you are looking for excellent maintenance for your AC and have a tight budget. It really worked well for me. Totally worth the money. I�d highly recommend them to anyone looking for aircon servicing in Singapore.read more
Shairah Binti Sulihan
Shairah Binti Sulihan
03:51 06 Aug 19
For me, there will be no exaggeration in saying that AS Aircon Servicing provides high quality and the cheapest air conditioning services in Singapore. Their proactive team, wonderful customer service and the way their technicians dissect the problem and fix it in no time are really fantastic. You really have to struggle to find anything that doesn’t accommodate you here. Keep doing what you are doing! Looking forward to hire you again for my scheduled aircon cleaning and maintenance.read more
Free Lancer
Free Lancer
14:28 08 Aug 19
I requested a quote for a repair of our window-type airconditioner from the company on their website. They responded quickly with the numbers. I hired them because the cost was relatively lower than their competition. They also said that they could handle any brand of air-conditioner. I was happy with the results.read more
Goh Qing Xiang
Goh Qing Xiang
16:27 03 Jan 19

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