Top 42 Helpful FAQs About Aircon Services

Aircon Servicing Q&A

  1. What aircon services do you offer?
    Our aircon services include installation and repairs, standard maintenance, chemical wash, and gas top up among others. Check out to find more of the services we provide.
  2. What is the rate for the stand aircon servicing?
    The cost can be anywhere between $50-$115 depending on the service package and how many units are to be serviced.  Click here to know more about our packages.
  3. What is the cost of the aircon chemical cleaning service?
    Prices start at $80 for a non-dismantle chemical cleaning that includes one condenser unit. The rates shoot up to around $150-$180 for chemical washing that requires comprehensive dismantling. You can check out to know more about our chemical wash.
  4. Why the small pricing disparities in CDB locations?
    Primarily, the reason is to cover the mileage costs and related issues such as parking costs and time wasted in long traffic jams in the CDB areas.
  1. How long it take to do standard aircon services for one unit?
    For standard cleaning, you can expect our technicians to be done in less than an hour.
  2. Is it possible to package multiple units in different locations?
    Unfortunately, every package quotation is only valid for one location.
  3. Do you service commercial ACs?
    Yes, we have the expertise and equipment to provide aircon servicing to commercial and residential clients. We can handle all commercial AC brands including Panasonic, Toshiba, Fujitsu as well as Daikin VRV and VRF for Mitsubishi.
  4. Do you have an annual aircon service package?
    Yes, the package is available at between $200-400 depending on the number of coils. You can visit to see more aircon service packages that we have to offer.
  5. When is the aircon chemical wash necessary?
    The Ac unit will qualify for the chemical cleaning if it has not been cleaned for more than twelve months, or is showing signs of problems such as the compressor that heats up too fast or cools too slow even after the filters have been cleaned.
  6. Can I handle the aircon chemical wash by myself?
    We highly advise against this. The nature of the chemicals used and the techniques employed make the job somewhat complicated thus requiring the knowledge and skills of professionals.
  7. Are permits and other documents necessary before the aircon servicing starts?
    It depends, some properties may require such paperwork and others do not. As such, we recommend that you get in touch with us early enough so that we can help you secure the required permits.
  8. What is the difference between chemical washing VS standard cleaning servicing?
    Unlike what you get from the standing AC cleaning service, the chemical wash is a comprehensive technique that involves the use of active solvents that are safe and do not damage the parts of the aircon unit. Our specialists will assess the unit to determine if it needs the chemical wash.
  9. Is the property assessment really necessary?
    Yes, the aircon technician has to conduct the assessment to determine the ideal system to install in your building accurately. The assessment fees are waived when the installation service starts.
  10. Do you provide your services on weekends?
    Yes, we are available all year round. We even provide our services during the holidays. Visit to call and book for service to ensure that you get a timely service when you are readily available.
  11. Do your aircon engineers have certifications?
    Yes. All our aircon specialists are professional and possess technical licenses to deliver our services.

Installation and Repair Q&A

  1. What is the best aircon brand in Singapore in terms of service and warranty?
    To date, Mitsubishi, Panasonic, Daikin, Fujitsu and Toshiba are the leading and most in-demand brands of the air conditioner in Singapore for both residential and commercial structures. Learn more on how to choose the right aircon here.
  2. Should I get an inverter aircon or non-inverter aircon, and what is the difference?
    The difference is in their energy consumption. An inverter aircon has an adaptive compressor motor that makes it a more energy-efficient unit since the entire unit is not always at work because the room temperature governs its speed. However, there is the need to take into account other factors including the size of the room and the property’s regulations regarding the installation of inverter aircon.
  3. How long is the warranty period for aircons?
    Most aircon brands offer a two-year warranty, which includes repair, cleaning, and check-up.
  4. Is it possible for me to install my own AC?
    We highly discourage doing so, as it may put the AC and the property at risk of irreversible damages. Here is the process on how to install an aircon.
  5. What is the site survey fee for the aircon installation quotation?
    The survey fee, $50, meets the services rendered when you take the survey to help you be informed of what to expect and get an accurate quotation for the installation. However, this fee can be waived if you proceed with the installation application.
  6. Do you still install an aircon that was brought from a different store?
    Yes. We work on different brands of aircon including Mitsubishi, Fujitsu, Panasonic, LG, and Daikin.
  7. Do you recommend buying second-hand AC?
    Sure, as long as they are still in good condition. Always have a professional technician check the state of the second-hand AC before buying.
  8. Is it possible to repair the AC circuit board, and not replace it?
    Yes, our technicians will be able to save your circuit board if you can have it assessed and repaired earlier.

Problem Q&A

  1. How often should the aircon be cleaned?
    At least aim to have your aircon cleaned three times a year, especially if it is being used constantly. It is also recommended to clean the filter every two weeks.
  2. Why is the AC not cooling the room anymore?
    The reason can be due to different issues including the accumulation of dirt causing the compressor and evaporate coils to underperform or something could be broken and needs replacing. The cause behind this aircon not cooling the room can be identified through a comprehensive inspection of the unit.
  3. What is the role of the purifying filter and how often should it be changed?
    The filters are installed in the unit to ensure that the aircon produces clean air that is free of impurities. And since these features are meant to filter the air, they trap the pollutants and thus need to be changed routinely (after every six months).
  4. What is the best temperature setting for my aircon?
    For energy efficiency, while retaining comfort, you can set it not lower than 22 degrees Celsius.
  5. Why can’t I lower the temperature of my aircon?
    The problem could be with the thermostat that is faulty or needs recalibrating. On the other hand, the issue could be due to particles blocking the condenser hence causing the unit not to produce enough cold air to cool the room.
  6. Does the air conditioner pose health risks and advantages?
    Dirty aircon may result in respiratory problems, while a well-functioning aircon simply contributes to a more comfortable living condition.
  7. Why does my AC make weird sounds?
    The modern ACs are designed to run with the least noise. If your aircon is making sounds, then that is a sign of a problem that can range from a loose fan to an overworked or overheating compressor. You should have the unit checked as soon as possible.
  8. My aircon smells bad, what could be wrong?
    This could be caused by a lot of things, including insects getting stuck inside the unit, and moulds forming due to accumulated dirt.
  9. Is it normal for my aircon to leak water?
    Leaking water is a sign that the unit needs cleaning. The problem is often attributed to dirt particles that accumulate in the unit causing the evaporator coils to freeze and produce water. However, the issue can also be due to any other reason hence the need for it to be inspected and necessary repairs done by our technician. More tips here.
  10. Why does my aircon turn on and off by itself?
    This happens to aircon that have severely clogged air filter. The build-up of frost causes the AC to shut on and off randomly.
  11. Is the formation of ice on the condenser pipes normal?
    If you note any ice formation on the pipes, then that is a sign of leaking refrigerant that is causing a dip in the temperatures. Therefore, you should have your aircon services as soon as possible.
  12. Why is my aircon control unresponsive?
    You can check your circuit breaker and restart it from there. If it still does not work, make sure to contact a specialist right away.
  13. What should I do when my aircon unit does not automatically restart even after pressing the power button?
    Give it a few minutes before turning it back on; sometimes, it is the unit’s systems that are on a “defence or self-preservation” mode trying to protect the AC from further damage.
  14. Why do I get dust in my air conditioner?
    Dust is everywhere, and they strangely find ways to accumulate wherever. The aircon is definitely a great target for dust accumulation due to its constant air circulation. The dustier the place is, the dustier the aircon will get, as well.
  15. Do I always need to have the fan speed set to high?
    That is not necessary. You can reduce the fan speed once the ideal room temperature is achieved so that you help trap the cold air and reduce the amount of work the unit will do.
  16. Can I still move my aircon to a new location?
    Yes, and we can assist you in making this process smoother and safer.
  17. Do I still need aircon servicing if they routinely clean the filters?
    The aircon servicing is essential because the filters are part of the many other elements that account for a complete and functional air conditioning unit. The fan coils, condenser, and compressor, as well as the filter all, work collectively, and if one is faulty, the entire unit starts to malfunction.
  18. How do I ensure my air conditioner works efficiently?
    The key is to have it cleaned constantly and to never overwork it by always maxing up its cooling settings.
  19. Should my aircon system turn off by itself?
    It should if you have pre-set it to do this based on a particular room temperature or time; otherwise, it should not turn off by itself if that is not the case.
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